Email: support@frostlamp.online
Hours: messages are reviewed on business days (Brasília time). Replies are typically within a few business days.
What to include
- The page URL or article title, when the message concerns a note.
- A clear description of the question, correction or access issue.
- For refunds on a paid product, the order email and approximate purchase date.
Common requests
Source clarifications, typo reports, privacy requests and refund instructions for paid products (when applicable) are handled at the same address.
What FrostLamp does not do
FrostLamp does not provide personalized financial, legal or career advice, does not schedule consultations and does not review individual circumstances.